Thurrock - Lakeside Retail Park

Average Rating: 
4.10 / 5

Staff: 
Average: 5 (1 vote)
Speed: 
Average: 5 (1 vote)
Decoration: 
Average: 5 (1 vote)
Food: 
Average: 4.5 (2 votes)
Lakeside Retail Park
West Thurrock
RM20 1WN
01708 862 608
Nearby: 
Parking: 
Photos submitted by: Pompey Ranger
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Friday, August 18, 2017
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.63 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We waited 40 minutes for our food and the staff walked passed us and said nothing but went to every other table and asked how there meal was, thought it was quite rude.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
Date of Last Visit: 
Friday, August 11, 2017
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Absolutely fabulous experience. I had a half chicken and chips and rice. Ellé was an amazing member of staff. The manager Sarah was very friendly

First name's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, January 17, 2016
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

There is nothing better than seeing a Nandos after you've been dragged around every store in the retail park. A little gem, always less busy than then Lakeside Thurrock Branch.

Marc Joss's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, November 10, 2015
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This was a great Nando's visit before an evening interpreting job in Beckton. It's situated in a retail with ample free parking and enjoys an incredible amount of natural light from its position on a corner and high ceiling. The funky dangling lighting on the right as you walk in is also fantastic.

Pompey Ranger's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, May 18, 2014
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This store is very much in the semi circle and is placed in the passage way between a massive Tesco's and a retail park, though despite coming after closing time of the shops on a Sunday this store was still very busy. It is a double height store with massive glass wall curing around the store with wooden beams criss-crossing around and the toilets upstairs in a mezzanine floor at the back of the store.

Gym Monkey's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Sunday, February 2, 2014
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Although the food was burnt and we had to wait the staff at this branch outshone any I had ever met! Emma was fantastic and everyone was so friendly and helpful.

Its a bit of an odd layout inside too open for my liking. But you can fall off the M25 just before the Tolls and enjoy some Peri Peri with the car just outside!

Ill be returning for sure.. beats my local Ashford nandos!

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Sunday, September 15, 2013
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The workers in this Nandos are wonderful, no matter how busy it is they are always pleasant and VERY professional... Brilliant well done..

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, August 19, 2013
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Beautiful restaurant. Upon entrance I saw Perri, from Diversity as he was leaving (awesome!).

I really enjoyed the meal and the service was fantastic. The women named Amy, who was servicing customers at the til was excellent. She was multi - tasking I was amazed at this. Very impressive. I think that she deserves to be promoted because she has quality, presence, people skills and manners. You don't see this all of the time.

Elaine's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Wednesday, May 15, 2013
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great location - parking easy

Ryan's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, November 9, 2011
Time of Day: 
Weekday Dinner
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Thurrock Nando's is located on Lakeside Retail Park, not to be confused with Lakeside Shopping Centre (also known as The Boardwalk). Between the two retail centres there is just about every shop, outlet, supermarket and eatery you can think of - with a cinema nearby too, so plenty of things to see. This Nando's is right by a Tesco, so head for that and you can't miss it - and thousands of free parking spaces right outside or within a few minutes walk.

Archive's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, October 1, 2011
Time of Day: 
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The food is always great, whether they are empty or filled to the hill, no slack in service either. Table turn around is fast, and there was no slacking with the under table cleanliness!

Archive's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, July 31, 2011
Time of Day: 
Weekend Lunch
Rating: 
3.38 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Very popular Nanado's, have been twice now and both times the food tasted great, this Nando's is within a retail park, so parking is right outside and free.

DanB's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
10-50
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, July 23, 2011
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This was an excellent visit, even considering the time we had to wait for a table. The food was fresh and hot and the staff were friendly and helpful. This is quickly becoming my favourite branch...

DanB's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, July 15, 2011
Time of Day: 
Weekday Lunch
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This was an excellent visit; the staff were friendly and the food was excellent quality and served very quickly.

Jester J's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
5 - 10
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, July 8, 2011
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if you are a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This will be the last time I review this Nando's as I seem to visit it every other week! However, as ever, the food was good, no waiting, big and airy, great staff, great attitude. All that is good with Nando's.

One thing of note that is new - we all tried desserts. Best of the lot was the Carrot Cake. Caramel Cheesecake very nice but a little small in comparsion.

Jester J's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, July 8, 2011
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This will be the last time I review this Nando's as I seem to visit it every other week! However, as ever, the food was good, no waiting, big and airy, great staff, great attitude. All that is good with Nando's.

One thing of note that is new - we all tried desserts. Best of the lot was the Carrot Cake. Caramel Cheesecake very nice but a little small in comparsion.

Jester J's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, June 30, 2011
Time of Day: 
Weekday Dinner
Rating: 
4.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Perfect time to hit this Nando's - 5pm.

Booth table requested and given.

Order came over in a few minutes.

Chicken pieces big with plenty of meat.

3 times someone came over to check all was ok. Very friendly.

Good value as always from this Nando's.

The most Peri Peri Salt I had ever seen. Would not consider asking for more.

Best Nando's visit yet for myself.

DanB's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, June 19, 2011
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

A fairly new Nando's with awesome decoration and quality staff.

Jester J's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, May 22, 2011
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Would have been perfect but they had no corn!!! Tried the to share starter. Expensive but lovely. Plenty of bread with that. Very friendly staff this evening. Said all the right things and constantly smiling. Very good to see.

Jester J's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
2-5
Date of Last Visit: 
Sunday, April 10, 2011
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Normal v god service given. 2 portions of half chicken orders for 2 adults. Both portions VERY different in size. Why is this always the case? Children very happy with their Nandinos meals.

LOVE the Haloumi cheese. Double portion.

Jester J's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
2-5
Date of Last Visit: 
Thursday, February 10, 2011
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

All was excellent although not dripping in sauce. One of us had a wrap and there was slightly less chicken. However, excellent white meat chicken on the bone. Excellent table. Attentive staff. Quieter than normal Nando's and that's a good thing!
Food as good as normal. Queue time could be quicker. More tills open please. Lady guarding the colouring pens and paper for the children a bit over the top. Gave bad impression. Potentially seen as rude.

Lozzy's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
2-5
Date of Last Visit: 
Thursday, February 10, 2011
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Overall this was a nice nandos experience. Our party of 5 was seated immediately on a very large table with plenty of room. Our food came very quickly and the order was correct. The food was very delicious but the portion sizes were very small which was an unfortunate negative point! My chicken in pitta was mainly pitta as the chicken portion was tiny. My friend had a wrap and it contained only 3 or 4 cubes of chicken - just not satisfying enough for his belly!

Archive's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
Date of Last Visit: 
Saturday, December 4, 2010
Rating: 
3.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Cinema nearby and plenty of other shops. Plenty of parking also.

Jester J's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
Date of Last Visit: 
Saturday, February 6, 2010
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Was a bit cold inside but other than that 3 new nando treats tried.

- Double Breast Chicken

- Medditerranean Salad

- Garlic Bread Melt

All Peri-tastic

However, for a big eater, would still recommend half chicken or whole chicken over breast. But for non-bone fans, a big winner.