Friendliness of Staff:
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service:
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food:
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness:
3 (Standard Nando's, nothing bad, nothing exceptional)
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