Westfield - Shepherds Bush - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, December 7, 2021
Time of Day: 
Weekday Dinner
Rating: 
1.75 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Asked for halloumi sides and said they didn’t have any, spoke to a manager because at different stores when they run out of halloumi sides they use halloumi sticks cut in half to serve inside burgers or wraps. This nandos manager - angel - didn’t even let me finish explainging before rudely telling me no. The reason i asked for the manager was because of the attitude given by daniela who was on the tills. So to have the manager also speak in such manner was crazy. Disappointed because i come to nandos a lot, used to work in a nandos so to have astaff be this dismissive and disrespectful is crazy and should be concerning enough for change.

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