Balham

Average Rating:

3.52 / 5

Staff:

Speed:

Decoration:

Food:

116-118 Balham High Road

SW12 9AA

020 8675 6415

Halal:

Yes

Nearby:

This Nando's is a few minutes walk away from Balham Train and Tube Station.

Parking:

There is a Waitrose a few minutes walk away, so maybe some cheap/free parking.

Gallery

Photos submitted by: Ryan

Photos submitted by: Pompey Ranger

Photos submitted by: Eduardo Suarez

Photos submitted by: RYN Admin

Full Reviews:

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

10-50

How Busy?:

Almost Full

Date of Last Visit:

Sunday, February 6, 2022

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

4.5 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

I want to thank the team for all the efforts they put in constantly checking in to see if everything is ok in traditional nandos style. This week the restaurant has been very busy but the team worked so hard to ensure great table service and food quality. I’m afraid if they keep up this performance we will have to keep attending many more times!

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

10-50

How Busy?:

A few tables occupied

Date of Last Visit:

Wednesday, January 26, 2022

Time of Day:

Weekday Dinner

Rating:

5 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

This restaurant is arms and legs above the rest of the branches we have dined at. the team are exceptional, warm and the service levels are excellent. Through this challenging period they are forever smiling and the energy in the place creates a great ambience for all. Everyone has kind words to say about each other and the leadership which i think sums up the team. we pass many restaurants to dine here and it is worth it.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

50+

How Busy?:

Half Full

Date of Last Visit:

Tuesday, January 11, 2022

Time of Day:

Weekday Lunch

Rating:

4.75 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

nope

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

2-5

How Busy?:

Up to 10 minute wait

Date of Last Visit:

Saturday, December 4, 2021

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

4.13 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

At Balham Nandos Paul served us very well thanks to him highly appreciated AAA+++++

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

50+

How Busy?:

A few tables occupied

Date of Last Visit:

Sunday, October 31, 2021

Time of Day:

Mid-afternoon or late evening

Rating:

5 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

The waiter Steve was incredibly helpful. From the moment we enter the store he greeted us, made us feel welcome. He explained the menu & offered us sauces. Steve was polite & knowledgeable. He was fully competent in all the questions we asked him. Steve made the experience feel much better overall. I will definitely be visiting this branch again.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Friday, October 15, 2021

Time of Day:

Weekday Dinner

Rating:

3.88 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

The lovely Louise was very welcoming, as were all the other staff. She was very attentive to our needs and we thoroughly enjoyed our time.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

50+

How Busy?:

Half Full

Date of Last Visit:

Sunday, February 23, 2020

Time of Day:

Weekend Lunch

Rating:

4.13 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Luna is an amazing Nando’s staff! Really caring, polite and attentive to everyone. Makes me feel very welcome since the first time I started coming to Nando’s (Balham)- makes me always want to come back!

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

5-10

How Busy?:

Up to 10 minute wait

Date of Last Visit:

Saturday, February 22, 2020

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

5 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Very nice and kind waitress provided us with excellent service

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

10-50

How Busy?:

Up to 10 minute wait

Date of Last Visit:

Saturday, August 17, 2019

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

3.88 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Gerino who works in the Balham branch is amazing and provides us with exceptional service. Very polite, efficient and works genuinely. He always ensures we are happy and to be honest that’s why we come more to the Balham branch. Thanks Gerino!

Regards
Samia

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

10-50

Date of Last Visit:

Wednesday, December 5, 2018

Rating:

2.88 / 5

Friendliness of Staff:

2 (Quite rude, ignored me as they walked past)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

3.5 (Average but with lots of peri-spice)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

it was maddd there was hair in it

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

50+

How Busy?:

Almost Full

Date of Last Visit:

Friday, May 12, 2017

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

4 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

4 (Above average - noticeably tastier than normal)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Nil

How Helpful?:

Author:

Lizzie Brock

Number of Visits:

2-5

How Busy?:

Half Full

Date of Last Visit:

Wednesday, April 27, 2016

Time of Day:

Weekday Dinner

Rating:

3.88 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

I was really impressed with how many peri peri chips I received! Also, one waitress was so sweet and helpful, her smile really made our dinner. All about the customer service!

How Helpful?:

Author:

jackie molyneux

Number of Visits:

This was my first visit

How Busy?:

10 - 25 minute wait

Date of Last Visit:

Friday, October 23, 2015

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

2.75 / 5

Friendliness of Staff:

1 (Rude. Where is the Nando's spirit?)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

3 (Average - just as you would expect)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

This is an easily accessible branch, as it has excellent transport links, both the Tube and train stations are very close by, but I really wouldn’t bother. Our dining experience was mostly appalling.
Upon arrival the host informed us our wait to be seated would be approx. 20 minutes. This is entirely understandable, it was a Friday night after all. The quoted waiting time was accurate.

How Helpful?:

Author:

Elliott

Number of Visits:

This was my first visit

How Busy?:

Up to 10 minute wait

Date of Last Visit:

Friday, October 23, 2015

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

1.88 / 5

Friendliness of Staff:

1 (Rude. Where is the Nando's spirit?)

Speed of Service:

1 (>25 mins - Asked repeatedly. I need my Nando's)

Quality of Food:

2.5 (Average but needs more peri spice)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Boring Balham, somewhere I'd rather not spend my Friday night again. This visit was just a shambles from start to finish. Arrived and entered to be told there is an up to 20 minute wait. That's fine, not bothered about waiting, however I didn't enjoy the further 5 minute lecture on how the queueing system works. I really didn't want to know, and whilst the server may have thought they were being helpful, I think everyone knows that if there isn't a space, you have to wait.

How Helpful?:

Author:

Gerry Louis

Number of Visits:

2-5

How Busy?:

10 - 25 minute wait

Date of Last Visit:

Friday, October 23, 2015

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

2.5 / 5

Friendliness of Staff:

2 (Quite rude, ignored me as they walked past)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

3 (Average - just as you would expect)

Decoration & Cleanliness:

2 (An old Nando's, needs some investment)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

One of the worst Nando's visits this year and I went to Dalston and Stroud Green so that's saying something...

Four of us told there's a 20 min wait, that was cool but this is a small branch with a small waiting area and the door opens into the order queue. Finally given a table I waited in said order queue and door queue for maybe 10 minutes as only 1 till was open. Hmm.. okay then. The host finally opened a second till but then a man from the other side jumped ahead of me..

How Helpful?:

Author:

Blaynos

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Friday, May 29, 2015

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

3 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

4 (Above average - noticeably tastier than normal)

Decoration & Cleanliness:

2 (An old Nando's, needs some investment)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

A rather unplanned and somewhat lucky trip to Nando's. I was down in Balham to meet some friends for some Friday night birthday drinks but a combination of me being a bit early and them being very late meant I had some time to kill. Given how rarely I venture to South London, I was pleasantly surprised by Balham High Street and even more so when I found there was a Nando's about 2-3min walk away from the station (Northern line and National rail).

How Helpful?:

Author:

Ryan

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Tuesday, July 1, 2014

Time of Day:

Weekday Dinner

Rating:

3.13 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

2.5 (Average but needs more peri spice)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

So onto my third Nando's of the evening and fourth of the day... so I was starting to feel a bit full at this point! But the next step took me to Balham.

This Nando's is just a few minutes walk away from Balham Train and Tube Station. It is a fairly small restaurant with only 20 or so table/chair sets in a slightly narrow and longer layout.

How Helpful?:

Author:

Pompey Ranger

Number of Visits:

This was my first visit

How Busy?:

Up to 10 minute wait

Date of Last Visit:

Saturday, January 18, 2014

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

3.63 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

3.5 (Average but with lots of peri-spice)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

This store is close to the Balham train station and a large Waitrose. Its quite compact and the front windows look like they open fully to allow the outside in during the summer. Tables are nestled close together but there is still a wait for a table. There is some good artwork on the walls.

How Helpful?:

Author:

Eduardo Suarez

Number of Visits:

This was my first visit

How Busy?:

Half Full

Date of Last Visit:

Thursday, May 9, 2013

Time of Day:

Weekday Dinner

Rating:

3.5 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

3 (Average - just as you would expect)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Friendly staff, very chatty... they didn't initially bring the spicy chip salt so it was a bonus when I got to keep shaking it on for as long as I want :)
The Garlic Bread was a little soggy (and no melted cheese), but nothing to worry about.
No airblade... boooooo..
Terrible weather, and I was in a rush..

How Helpful?:

Author:

Damien

Number of Visits:

This was my first visit

How Busy?:

Half Full

Date of Last Visit:

Thursday, August 18, 2011

Time of Day:

Weekday Dinner

Rating:

3.5 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

2 (Quite disappointing - seems rushed, may have some parts burnt)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Balham Nando's was the 36th to open in the UK, and we combined our visit with the RYN team, who spoke to the branch manager while the rest of us took our seats.
Probably mostly due to this, the service was exceptionally good, with the staff ()especially the aforementioned manager) going above and beyond the call of duty to make sure our Nando's experience was a positive one.
Most of us were given the equivalent of a staff discount, and there were free soft drinks all round!

How Helpful?:

Author:

Marc RYN

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Thursday, August 18, 2011

Time of Day:

Weekday Dinner

Rating:

3.75 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

3 (Average - just as you would expect)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Balham Nando's was on the list of Unrated UK Branches until this visit! The branch is a 5 minute walk from Balham tube (northern line)and the surrounding area is littered with shops and other restaurants (I can't imagine the chicken house across the road does that well!).On arrival, it did take the staff a while to notice me as I was the first member of the group to get to the branch. To be fair, there was a queue at the till but I did feel slightly neglected.

How Helpful?:

Author:

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