Burton-upon-Trent

Average Rating: 
3.78 / 5

Staff: 
Average: 3 (5 votes)
Speed: 
Average: 2 (4 votes)
Decoration: 
Average: 4.3 (4 votes)
Food: 
Average: 3.8 (4 votes)
Middleway Retail & Leisure Park
Guild Street
DE14 1NQ
01283 516 991
Halal: 
No
Nearby: 
On Middleway Retail Park is a large DW Sports Fitness, Argos and Cineworld and also contains the Burton Place shopping centre. Next to Middleway is also the National Brewery Centre. Burton-on-Trent train station is a half mile walk away.
Parking: 
There is a ticket machine when entering the retail park, but just ask for a parking voucher from Nando's and you'll get four hours free parking in the hundreds of spaces available.
Gallery
Photos submitted by: Ryan
Photos submitted by: Ryan
Full Reviews:
Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
Half Full
Date of Last Visit: 
Friday, December 29, 2023
Time of Day: 
Weekday Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Manager is absolutely fantastic was talking about new Mac and cheese side so polite and took time to speak to us
Food was fantastic so fresh and juicy could not fault keep it going as will always be back

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, August 17, 2021
Time of Day: 
Weekday Dinner
Rating: 
1.38 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had a terrible experience. Jelena was very very rude and has completely put me off returning to the restaurant. Her attitude was appalling and the staff were incredibly rude when I had to send my food back because it was inedible. She should not be allowed to work in a customer facing role until she can be kind and courteous to paying customers.

Anonymous's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, February 16, 2020
Time of Day: 
Mid-afternoon or late evening
Rating: 
2.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This happened at Nandos, Guild St Unit B, Middleway Retail & Leisure Park, Burton-on-Trent DE14 1NQ.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, December 16, 2017
Time of Day: 
Weekday Dinner
Rating: 
4 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

staff were very polite and freindly very good custemor serivce. Espeically Jacob who was very freindly and geuine great customer serivce skills and a lovley smile thank you very much mate for making my vist complete

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, June 9, 2017
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Been here a few times now when passing through with family from Leeds . Everytime we come it's a hit . The staff are some of the best and friendlinest I've come across from all types of food outlets . Food is always spot on I tend to have chicken on the bone and the wife and kids always enjoy their wraps and burgers. We was late leaving our relatives home and was worried that we would not get in and that it would take some time for our food but not the case.

Marc RYN's picture
How Helpful?: 
No votes yet
Author: 
Marc RYN
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, May 13, 2017
Time of Day: 
Weekend Lunch
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This was a fantastic pre-match Nando's on the way up to Stoke to see Arsenal win in style at the bet365 stadium!

This Nando's has been open for about a year-and-a-half and it looks great! Green is probably the dominant colour as you can see in the photos. There is free parking in the complex provided that you get a voucher from Nando's for four hours' free parking. The Nandocas know all about it and two different ones checked that we were sorted in that department.

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Monday, February 13, 2017
Time of Day: 
Weekday Dinner
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Staff are great and friendly and food was spot on and the guy wearing the griller of year apron seemed to live up to the title but I didn't get his name . Katherine was very friendly and helpful

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, December 28, 2016
Time of Day: 
Weekday Lunch
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Chicken thighs off the bone, chicken burger, peri peri fries, salad, macho peas, hallouimi all cooked where applicable(!) perfectly. The chicken thighs were amazing, juicy and just very slightly crispy!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, June 9, 2016
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

the guy that welcomed us was very friendly and helpful though he confessed to not be the best on the till when taking our order but didn't have any problems and the manager seemed to help him easily enough, but nice meal and looked after well. only problem was I couldn't have my butterfly burger as there was a 25 minute wait but I have a normal burger instead that was just as enjoyable.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Saturday, January 9, 2016
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.5 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Husband and I went for a late meal with a couple of friends. Our order got messed up meaning that our chicken wing starter (specifically asked for it as a starter) got bought out at the same time as our main. Our friends starters were bought at the correct time. The chicken was nice, but a little overcooked, in all truth the worst nandos meal I've eaten. The staff seem very disinterested and unwelcoming, didn't ask us how our meal was and didn't seem bothered about the mix up...

Ryan's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, December 12, 2015
Time of Day: 
Weekend Lunch
Rating: 
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Stopped into this Nando's on a rainy Saturday afternoon for a nice bit of peri-peri. It's located on Middleway Retail Park, which sprawls out quite a bit and include a large DW Sports Fitness, Argos, Cineworld and also contains the Burton Place shopping centre - and the large coopers Square shopping centre is then on an adjoining retail park.