Hatfield

Average Rating: 
3.98 / 5

Staff: 
Average: 3.3 (4 votes)
Speed: 
Average: 3 (2 votes)
Decoration: 
Average: 3 (2 votes)
Food: 
Average: 3 (2 votes)
Galleria Outlet Centre
Hertfordshire
AL100XR
01707 258058
Nearby: 
Parking: 
Gallery
Photos submitted by: Pompey Ranger
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, February 2, 2024
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Family Platter served by the fabulous Charlotte, Amazing experience. Fastfood, Nice, hot, perfectly cooked. Welldone.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, February 2, 2024
Time of Day: 
Weekday Dinner
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We had Family platter and deserts and extra sides. All staff were extremely helpful exceptional and helpful. An amazing service from Charlotta :)) (Charlotte). We will definitely come back.. 5 star all round

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, February 21, 2023
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Just wanted to say a big thank you to Bradley. He made our visit even better! So attentive and welcoming, was the best service! Thank you so much Bradley

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, February 4, 2022
Time of Day: 
Weekday Dinner
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The staff were very nice but Juliana was very rude to me

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, December 23, 2021
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Family meal- whole chicken four sides
Tommy-Lee really stood out for his excellent service

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, November 7, 2021
Time of Day: 
Weekend Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

AMAZING FRIENDLY STAFF

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
Half Full
Date of Last Visit: 
Monday, October 29, 2018
Time of Day: 
Weekday Lunch
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Very good food very nice staff Simona help us to decide what to eat . The food come quickly.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, March 3, 2018
Time of Day: 
Weekend Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Very juicy and succulent chicken, beautiful flavour. Sizzling with spice.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, March 25, 2017
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Go to this nandos always (at least once a week maybe twice the love is that real) always get the same food with my boyfriend and is always fantastic, only downside as it's very close to Hertfordshire uni if you want to eat there for dinner on a Friday or Saturday either go 4-5pm or 8-9pm, anywhere in between can be seriously busy! Apart from that the staff are amazing love it in there!

Gerry Louis's picture
How Helpful?: 
No votes yet
Author: 
Gerry Louis
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, May 22, 2016
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.13 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Apart from Abror, the staff at Nando's Hatfield are inept. We got a seat ourselves as no one came over to greet us. When the staff finally realised we had got our own table, they just whispered to themselves and stared at us. After ordering the food and it arriving they didn't even come to check on us.. is that how much they care about their customers?

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, May 20, 2016
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I was treated especially well by Antanas who was very patient with me after problems with my payment method. He made sure that when i came back in i was able to get my food straight away and he was extremely helpful throughout the meal. great work ethic and went the extra bit to help me out.
Thanks

Pompey Ranger's picture
How Helpful?: 
No votes yet
Author: 
Pompey Ranger
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, May 16, 2015
Time of Day: 
Weekday Dinner
Rating: 
2.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Going anywhere on a Saturday night is going to be busy and this store is nothing different. Based in the Hatfield Galleria which is over the A1(M) a bit like a large services and the atmosphere was very much of a services store but with a much longer wait. Parking is a nightmare as whilst all the food stores and cinema stay open in the evening the multistory car park that services the centre shuts at 6 meaning a long long walk across from a outdoor ground level over flow car park ages away.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Monday, March 9, 2015
Time of Day: 
Weekday Dinner
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Atmosphere and food was good. Tried the chicken thighs for the first time but the size of the thighs was horrifically small. Wish I'd stick with my usual chicken breast burger!! Won't be having thighs here again

jl7039's picture
How Helpful?: 
No votes yet
Author: 
jl7039
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, June 7, 2014
Time of Day: 
Weekend Lunch
Rating: 
3.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had a flamegrilled chicken breast with rice and salad. It was pretty similar to other Nandos branches that I had been to, although I would say that staff in other restaurants were more friendly. Furthermore the restaurant was a 15 minute wait yet there were a number of empty tables through, so they may have been shortstaffed. It is in the Galleria shopping outlet, so could be nice mid shopping eat.

Nicosarts's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Nicosarts
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, April 9, 2011
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.38 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Good parking - pay and display multi-story and outside bays available & good bus services. Loads of outlet shops are located very close by within the galleria shopping centre as we'll as a few good bars an odeon cinema and an arcade.

Marc RYN's picture
How Helpful?: 
Average: 3 (2 votes)
Author: 
Marc RYN
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Thursday, June 18, 2009
Time of Day: 
Weekday Dinner
Rating: 
2.38 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

An interesting Nando's with a number of problems. First staff made us wait despite free tables clearly visible. After 10 minutes we were taken to one of these empty tables. On ordering we were then told there is no tap water. Some protest eventually got us some. Food then took over 30 minutes to come and we had to ask staff where it was. Also no medium sauce bottles available! Food decent when it came. Wouldn't revisit in a hurry.

Ryan's picture
How Helpful?: 
No votes yet
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, November 11, 2008
Time of Day: 
Weekday Dinner
Rating: 
2.88 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This Nando's is located in the Galleria shopping centre. There is parking here and it's reasonably cheap too.

It was a little while ago since I visited this branch, so I can't remember too much. I seem to remember it's quite a long and narrow branch, with glass windows looking out onto the walkway of the shopping centre... so not much of a view.