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Thought I'd play safe and order a chickpea burger but it hardly had any relish. Burger was in two small bits. Bap was dry! Slither of hummus. Thin lettuce. Like they were rationing.
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness:
2 (An old Nando's, needs some investment)
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Food was cold, when it got to the table. Restaurant seemed dirty and needed an update. No staff asked how the food was. Best thing about the meal was the glass of wine
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service:
4 (5 - 10 mins - Some conversation had begun)
Quality of Food:
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness:
5 (An exceptional Nando's! (Please tell us why) )
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I came to eat in with my two friends around 5ish and a member of staff named ismail welcomed us very well he was so polite and made sure we had everything we needed I haven’t had such good service like this in a while his customers service was excellent very happy with my eat in experience after today he was lovely.
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food:
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness:
1 (Very dirty, nothing on walls, I wanted to leave!)
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DIDN'T even get in!! Was absolutely fuming with how nandos are operating whilst in the pandemic. How they operate the booking in system is ridiculous! You can’t book in over the phone you can’t book in online. You’re expected to wait outside a nandos and scan a code to then be told to wait up to 50 minutes!!! In such busy places why don’t you just operate a book in only online! This would work a lot better to how you’re working it right now!! What a wasted journey!
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Nando’s never disappoints us , gorgeous tender chicken , fast and friendly service , don’t feel rushed , good value for money , big hit with my Spanish family who have never heard of Nando’s ! They can’t wait to visit again !
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food:
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness:
4 (Very clean, newly furnished, impressive artwork and lighting)
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Very disappointed with our trip. Within the time we sat down, and my boyfriend be served his food, other people had been served, fed and left before staff had even asked if I had received my food.
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Having waited 45 minutes we had to ask the server how long it will take to receive our food. They explained that it was due to a veggie burger taking long and time of year. However it wasn't even busier than a normal day. The young guy serving us was great he offered us more drinks due to the wait. It was more frustrating seeing the food sat waiting to be taken to tables. Staff would just walk past the waiting food. Overall we love nandos it's amazing food. Just too long to wait.
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness:
4 (Very clean, newly furnished, impressive artwork and lighting)
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Great food as always - had a butterfly burger for the first time and was not disappointed! Only negative was after I finished my meal looking at the recipe I realized the lady serving me had added on a £2.50 bottomless drink I specifically said no too! Apart from this though great meal, great staff, great music and great atmosphere!! 9/10
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This restaurant gets very busy as it's based in Leeds City Centre and near a cinema. Food and service are great but it can be very difficult to get a table on weekend if you go at peak times.
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After coming into The Light at the wrong entrance (for Nando's anyway), I eventually found the restaurant, and was seated immediately due to it not being very busy.
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Leeds The Light for the third time, and this time was certainly better than the last time!
Entered and were greeted by an enthusiastic Nandoca who allowed me to pick my own table, number 5. I pondered the menu and placed my order with another Nandoca who was equally happy to be around.
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I would definitely go back to this branch just to see Wolverine again. He didn't come back to get Barcelos from us because he changed shift but he is probably pulling all the ladies here.
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Just wanted to comment how much I appreciated the staff in the Leeds, The Light, Nandos, letting me sit where it was more comfortable for me. They were closing down section by section as it was 10pm on Good Friday when we visited but when my husband said that it was a comfort issue as I have a bad back, they re-opened a section that had bench seating in. The staff were friendly, polite and worked hard. When the food came, it was lovely tender and tasty and not too expensive.
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Arrived at the outlet for a sneaky Nando's lunch, and decided to give The Light a go, as despite visiting many years ago, I hadn't managed to slap up a review for this one yet.
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Now that I am living permanently in the North-East of England where we have a serious lack of Nando's, it's incredibly rare when I get to visit a new branch. I was surprised when my friend suggested that, as he was off work for the week, we should go for a drive to visit a new branch.
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness:
4 (Very clean, newly furnished, impressive artwork and lighting)
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This store is one of the older bastions of Nandos and I remember coming here several years back with the university of Portsmouth Tae Kwon Do club long before I became a fanatic and they managed to squeeze us all in on a Saturday night and the duty manageress at the time even gave us some free nuts and olives. In fact I think it was my second or even third ever Nandos.
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Popped into nandos for a quick take away whilst off to an event in Leeds!
With it being hot weather most people chose to sit outside. (In the shopping centre)
Staff were very polite and helpful! Was served very quickly despite a queue.
Ordered my food as usual and waited in the corner specifically set out for takeaway purposes. All condiments etc there for you to help yourself to.
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service:
4 (5 - 10 mins - Some conversation had begun)
Quality of Food:
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness:
5 (An exceptional Nando's! (Please tell us why) )
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Quality service right in the middle of Leeds City Centre. Been to plenty other Nandos and they just dont compare to my "local". Only once I had a small complaint that was then fixed quickly with a new meal. Perfect
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This visit to Nando's was exceptional. Unlike other restaurants, I had the feeling that the staff cared about our time there and not just 'putting up with customers' - a vibe you can get at other social restaurants.
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness:
4 (Very clean, newly furnished, impressive artwork and lighting)
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Located in The Light shopping centre with many other eateries and shops in The Light, but hundreds more just a few minutes walk away around Leeds City Centre (including a Vue cinema in The Light).
The Light has its own car park, but there are quite a number of car parks dotted around only a few minutes away. The rates vary from place to place and also offer cheaper weekend rates, so check before you go. Leeds Station is also only a few minutes walk away too.
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness:
5 (An exceptional Nando's! (Please tell us why) )
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Nando's is genuinely like my second home, the food is very wholesome and always make me feel warm inside. It’s the same feeling I get when I eat my mum’s food (NO LIE). I’m the one you come to when you’re a Nando’s virgin and would like to know what to have; I am the Nando’s queen! (Seriously). Not only is Nando’s special because of its delicious food, but the fact that it’s situated in the city centre where you have access to the cinema nearby is the icing on top of the cake, that is all.
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service:
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food:
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness:
4 (Very clean, newly furnished, impressive artwork and lighting)
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Set in a modern indoor upmarket shopping complex neighboured with cafe rouge and italian restaurant chain Brio, Nando's in The Light offers a friendly, aesthetic setting with the usual Nando's standard of food. A special recommendation goes to host Neil perry, who offers that little bit extra hospitality as you walk through the door.
full platter
we were fasting and we were given dates to break our fast and some more hot food for when our fast opens. Exceptional customer service!