Liverpool - Speke

Average Rating: 
4.08 / 5

Staff: 
Average: 2.7 (3 votes)
Speed: 
Average: 3 (2 votes)
Decoration: 
Average: 4 (2 votes)
Food: 
Average: 3 (2 votes)
New Mersey Shopping Park
Speke Road
L24 8QB
0151 427 3487
Halal: 
No
Nearby: 
New Mersey retail park has lots of large retail brands such as B&Q, M&S etc and other eateries. A Cineworld will also open very soon on the retail park. Liverpool South Parkway is the nearest train station at about 1 mile walk away.
Parking: 
There is four hours free parking to be had across the retail park.
Gallery
Photos submitted by: Ryan
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, August 22, 2024
Time of Day: 
Weekend Lunch
Rating: 
4.13 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Good parking

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Saturday, April 8, 2023
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Waited just over 50 mins for food. Watched many online orders and delivery companies collect food. We wasn’t told there would be a wait. Very disappointing. We come to Nando’s all a time & usually have our food really quickly. No staff apologised for the delay.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, November 30, 2022
Time of Day: 
Weekday Dinner
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great service and great help over gluten free questions
Food delicious, staff polite and helpful

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, September 20, 2022
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

After shopping I decided to treat my children to some food. We looked at the Nando’s menu and decided to eat here. Upon our arrival I let the server know my son has a sesame and peanut allergy. She asked me not to order on the app but to go to the full area so I could speak to a manager who would help with our food. I spoke to the manager AJ who was absolutely brilliant. She took our order and left my son who has allergies until last.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, September 3, 2021
Time of Day: 
Weekday Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Unbelievable customer service as soon as I walked through Lindsay helped me with my order and also took my order at my table. Lindsay was also a brilliant host and made sure I sat away from other customers as I suffer with anxiety.

If I was from Liverpool I would visit all the time but unfortunately I’m from Stoke.

Thank you

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, February 29, 2020
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Waitress Jen was amazing and very helpful. Made our visit very enjoyable.

Mason Taylor's picture
How Helpful?: 
No votes yet
Author: 
Mason Taylor
Number of Visits: 
This was my first visit
Date of Last Visit: 
Tuesday, November 5, 2019
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Good food and good customer service

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
Date of Last Visit: 
Saturday, August 31, 2019
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Exceptional customer service from start to finish.
I ordered a veggie pitta, the food was great. The staff on the night could not do enough for us.
I was in a party of 6 for my friends birthday the young girl who sat us at our table was so friendly and helpful, really upbeat (I didn’t manage to get her name)
My friends little boy was really up set and several members of staff were so helpful, a girl named lauren and another girl with dark hair.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, August 24, 2019
Time of Day: 
Weekend Lunch
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I came to nandos with my husband and 2 children was greeted at the door by a lovely young girl with glasses and brown hair name was leah i think, my husband has been once before many years ago and this young girl asked if i had been before which we said not really hence she explained the menu and said she had never ate here before her first shift either and it was only her 2nd shift but if she was to give a recommendation for food she would go for the chicken wrap as she enjoys plain things a

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, March 16, 2019
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Very impressed when I went for dinner with my friends greeted straight away 25 minute wait but had us a table in 10 mins
Also waitress Janet was outstanding couldn’t do enough for us food was quick hot exceptional service can’t wait till next time

Ryan's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, July 3, 2018
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

New Mersey retail park has lots of large retail brands such as B&Q, M&S etc and other eateries. A Cineworld will also open very soon on the retail park. There is four hours free parking to be had across the retail park. Liverpool South Parkway is the nearest train station at about 1 mile walk away.

Arived here around 4:45pm... so just enough time to scoff some scran and get back for the England game... Only a handful of tables in use, so chose to sit outside.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, July 1, 2018
Time of Day: 
Weekday Dinner
Rating: 
1.38 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I have been to probably about 30 different Nando's restaurants in my lifetime and I very rarely have any problems (even as a vegan diner). However, this restaurant is by far the worst I have ever been to, not only Nando's but any restaurant in general.