Loughborough

Average Rating: 
3.58 / 5

Staff: 
Average: 4.7 (3 votes)
Speed: 
Average: 4 (2 votes)
Decoration: 
Average: 4.5 (2 votes)
Food: 
Average: 3 (2 votes)
Baxtergate
Loughborough
LE11 1TH
01509 239254
Halal: 
No
Nearby: 
It's in the redeveloped Baxter Gate complex which is also home to a Cineworld and is half a mile walk from Loughborough train station.
Parking: 
There are plenty of car parks around Loughborough all with different opening times and charged at different prices. Carillon Court is the nearest and is priced at £0.50/1hr, £1.50/2hrs, £2.50/3hrs, £3/4hrs and £5/day but is only open 7am-7pm. Sital House is the next nearest and is 24 hours priced at £0.60/1hr, £1.60/2hrs, £2.20/3hrs and upwards from there.
Gallery
Photos submitted by: Anonymous (not verified)
Photos submitted by: Pompey Ranger
Photos submitted by: Ryan
Photos submitted by: Ryan
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
Date of Last Visit: 
Friday, August 19, 2022
Time of Day: 
Weekday Lunch
Rating: 
1.13 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I ordered the fino pitta, it was almost completely raw when it came and jelly like, absolutely vile I will 100% never eat from this establishment ever again and will tell people to avoid eating here!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Sunday, December 5, 2021
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Been to this Nando's way too many times now. I've tried everything on the menu and have just discovered that they sell mash and you can put cheese in it!!!!! Absolutely divine, I'll be coming back for just cheesy mash every friday night.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, December 4, 2021
Time of Day: 
Weekend Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Mandip was very helpful and friendly, I recommend you give him a raise or a promotion because he’s a legend. All the staff were friendly overall

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Friday, October 22, 2021
Time of Day: 
Mid-afternoon or late evening
Rating: 
2 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Cold food, missing meal, poor service

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Friday, September 11, 2020
Time of Day: 
Weekday Dinner
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Half chicken medium. Loughborough restaurant unfortunately doesn’t put as much peri glaze on the chicken as other nandos I’ve been to.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, December 11, 2019
Time of Day: 
Weekday Dinner
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Nicola who was the manager did a grand job in seating our Christmas table of 12 or so diners. And props to Mitch who was able to prepare all our meals in the kitchen for them to be delivered promptly and together

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, December 10, 2019
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Absolutely amazing. Nicola was fabulous and Mitch cooked our chicken to a standard for for a king!!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, October 29, 2019
Time of Day: 
Weekday Lunch
Rating: 
3.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had 4 beautiful chicken thighs in lemon and herb sauce , chunky med veg (outstandingly tastey) and pirri chips
Couldn’t fault the food one bit , chicken moist and extremely tasty.

Parking is not brilliant in Loughborough but only a few mins walk to the Nando’s from the local ncp
Great decor and friendly staff

Dipesh's picture
How Helpful?: 
No votes yet
Author: 
Dipesh
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, December 5, 2018
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Every time I go to this place the food is either not grilled enough or too much!

My chicken thighs were almost burnt and my chicken wings still had ungrilled skin.

Seems the people that use the grill need some more training and pay more attention to what they are cooking.

Not the first time I've had rubbish food, last time I had to send it back as it was as good as straight out the drawer onto my plate, not grilled and Luke warm!!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, October 18, 2018
Time of Day: 
Weekday Lunch
Rating: 
2.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had a Mediterranean salad with Chicken Breast, tasted great until crunch a chicken bone, I ask myself how is that possible in a chicken breast? When waitress was clearing our plates forgetting to ask us if everything was satisfactory, I checked it was definitely chicken breast to be told “yes it is” I explained my find and she apologised, I found the apology unsympathetic and was offered no compensation for my fine. I won’t be eating here again!!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
A few tables occupied
Date of Last Visit: 
Wednesday, September 5, 2018
Time of Day: 
Weekday Lunch
Rating: 
4.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I've never really felt compelled to write a review for Nando's as I've visited a ridiculous number of times but this one visit was exceptional as it was my first visit to a Nandos with my 3 year old daughter!

Pompey Ranger's picture
How Helpful?: 
No votes yet
Author: 
Pompey Ranger
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, July 28, 2016
Time of Day: 
Weekday Lunch
Rating: 
2.25 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This new store in the city centre within a purpose built centre Baxter gate surrounding a Cineworld cinema and a nice piazza pedestrianised area out front that the store utilises with some outdoor seating and giant tree planters. White stonework and large windows some of which pull back to bring the outdoors in.

Ryan's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, June 10, 2016
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Stopped into this new Nando's on an early Friday evening. It's in the redeveloped Baxter Gate complex which is also home to a Cineworld and is half a mile walk from Loughborough train station. There are plenty of car parks around Loughborough all with different opening times and charged at different prices. Carillon Court is the nearest and is priced at £0.50/1hr, £1.50/2hrs, £2.50/3hrs, £3/4hrs and £5/day but is only open 7am-7pm.

Rhona and Brian's picture
How Helpful?: 
Average: 5 (2 votes)
Author: 
Rhona and Brian
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, June 1, 2016
Time of Day: 
Weekday Dinner
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Opening day at Loughborough.
The new restaurant is in the centre of the town in a new cinema development on the old hospital site. It is a very pleasant single story (ground floor) place with large windows on two side making it seem light and airy. The decorations are pleasant and interesting as one would expect. The staff are eager to please and to ensure a good dining experience for all their guests. We enjoyed our meal, which was well cooked and brought to us quite speedily.