St Helens

Average Rating: 
3.64 / 5

Staff: 
Average: 4 (3 votes)
Speed: 
Average: 3.3 (3 votes)
Decoration: 
Average: 4 (3 votes)
Food: 
Average: 4.5 (2 votes)
St Helens Leisure Park
Chalon Way West
WA10 1BF
01744 739 255
Halal: 
No
Nearby: 
The Range, Asda and Tescos are very nearby, as well as Queens Park Health and Fitness. Cineworld and The Citadel Arts Centre are both very close by too. St Helens Central train station is also half a mile walk away.
Parking: 
Parking is plentiful and often free or cheap. Chalon Way West is a couple minutes walk away (open 7am-7pm) and free if arriving after 3pm, otherwise 60p/1hr, £1/3hrs, £2/5hrs. Tontine Chalon Way is free from 7pm-8am otherwise 70p/1hr, £1.20/2hrs, £2/3hrs. You could get a couple free hours on Tesco car park (which is 3/4 mile walk away).
Gallery
Photos submitted by: Ryan
Photos submitted by: Pompey Ranger
Photos submitted by: Pompey Ranger
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, June 30, 2024
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
1.88 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Food was burnt and child’s Nandino meal was far too hot and spicy. When we complained to manager Tom he was rude, arrogant, unprofessional, inconsiderate, uncaring, incompetent, unsympathetic, unprofessional, condescending and unapologetic. Don’t eat here unless you wanted to be spoken to like you’re scum by a useless manager with literally zero customer service skills. Tom you should get another job as you’re clearly not made for a position that requires customer service skills.

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, June 29, 2024
Time of Day: 
Mid-afternoon or late evening
Rating: 
2 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Dreadful service. Waited 50 minutes and no food arrived, only our drinks. When queried with a member of staff, they said they would check for us but never came back! After 60 minutes we spoke to the cashier only to find that our order had not been placed, even though we got our drinks and a starter! Saw that other people had sent their food back. When we asked for a refund, were told it would take five days which is not acceptable as we were only visiting St Helens for the weekend.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, February 12, 2024
Time of Day: 
Weekday Lunch
Rating: 
3.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Whole chicken, wings, peri chips, houllomi, garlic bread

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, February 12, 2024
Time of Day: 
Weekday Lunch
Rating: 
3.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Whole chicken, wings, peri chips, houllomi, garlic bread, John who served us at the till was helpful giving us the two rewards gained.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, November 27, 2022
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Excellent service

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, October 24, 2022
Time of Day: 
Weekday Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Staff at the restaurant where exceptional very friendly and fast service couldn't thank them enough

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, September 23, 2022
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Claire is the best server! She goes above and beyond at our Nando’s, so lovely

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Empty
Date of Last Visit: 
Saturday, May 28, 2022
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Only nipped in to grab food but was lovely and clean, Claire was very friendly and food was lovely

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Empty
Date of Last Visit: 
Monday, May 9, 2022
Time of Day: 
Weekday Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The sunset burger never fails to impress!!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, May 2, 2022
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Lovely staff. I was served by Jade who had excellent customer service skills. Very lovely staff and environment. Thank you all.

Anonymous's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Saturday, July 13, 2019
Time of Day: 
Weekday Lunch
Rating: 
1 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We visited the St Helens Nando's on 26/9/19. We took our usual table.

This time we left abruptly as the music was FAR TOO LOUD.

Staff offered to reduce the volume and did so by the very tiniest fraction.

We left and had a lovely meal at the Chipmunk instead.

Never ever again will we come here.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
Date of Last Visit: 
Friday, July 13, 2018
Rating: 
2.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Queues are absolutely dreadful.
I was waiting for a solid 30 minutes whilst a young fellow was on the phone. My chicken got a abused with a meat hammer, beaten to a pulp, which resulted in 2 flat chicken breast. Breast I tell you! I’d rather have two normal sized chicken breasts than chicken frizbies. Chips were nice though so well done!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, July 16, 2016
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had the half chicken with hot spice it was delicious. Very clean resteraunt with friendly staff. Parking can be tricky but we found a space near the college as it was a Saturday.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, March 11, 2016
Time of Day: 
Mid-afternoon or late evening
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

A brilliant waiter Lewis is a new trainee, was exellent and very friendly really impressed and I believe he deserves some praise best nandos experience I've ever had. my friend really enjoyed his service.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, January 26, 2016
Time of Day: 
Weekday Dinner
Rating: 
3.13 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We ordered the veg burger with sweetcorn and peri chips - he loves the sweetcorn. And the chicken wrap with chips and coleslaw, Did receive the burger but wasn't worth complaining about. All food seemed tidy and cooked well on the plate.

Waiting was about average so wasn't too concerned about this.

He ordered extra hot but found it pretty weak this time - normally very spicy for him and mine was medium and fine.

Marc RYN's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Marc RYN
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, April 4, 2014
Time of Day: 
Weekday Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Having spent the night working as a football interpreter in Liverpool, I fancied a lunch trip to a Nando's which I had never previously visited and given the train takes only 20 minutes from Liverpool Lime Street to St Helens Centre, it was an easy decision to make. The restaurant is around a 10-minute walk from the station and immediately catches the eye as it stands alone on a roundabout with particularly eye-catching décor.

Ryan's picture
How Helpful?: 
Average: 5 (2 votes)
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
Empty
Date of Last Visit: 
Tuesday, December 3, 2013
Time of Day: 
Weekday Lunch
Rating: 
4.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Stopped in on this Nando's on my way back to Birmingham and had a delightful experience from start to finish.

It's located on St Helens Leisure Park, which is also around other retail parks, so large shops like The Range, Asda and Tescos are here, as well as Queens Park Health and Fitness - and also a Cineworld. The Citadel Arts Centre is right by it too.

Anonymous's picture
How Helpful?: 
Average: 2.3 (3 votes)
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, August 28, 2013
Time of Day: 
Weekday Dinner
Rating: 
2.25 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I rang up and ordered my Nando's to pick up, the lady told me it would be 30 mins so I arrived exactly 30 mins later. They had me standing there for over an hour, people where coming in and ordering food and they got theirs before me! Not happy!

Pompey Ranger's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Pompey Ranger
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, August 13, 2013
Time of Day: 
Weekday Lunch
Rating: 
4.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This store is close to the heart of town attached to a Cineworld cinema, Weatherspoons pub and Pizza Hut, its also near the Citadel arts centre, St Helens college and the Range shop. Parking is quite easy as there is a small car park behind the cinema for the use of the 4 conjoined businesses, but further to this is the large St Helens college car park which is free and open for use between 6pm and 3am on school days and between 10am and 3am during school holidays.