Sutton Coldfield

Average Rating: 
3.78 / 5

Staff: 
Average: 3 (2 votes)
Speed: 
Average: 3 (2 votes)
Decoration: 
Average: 5 (1 vote)
Food: 
Average: 3.7 (3 votes)
Gracechurch Shopping Centre
The Parade
B72 1PH
0121 354 3677
Halal: 
No
Nearby: 
Less than half a mile from Sutton Coldfield train station. As this is in the town centre, there are plenty of shops nearby, but also an Empire Cinema and the fantastic Sutton Park are both less than half a mile walk away.
Parking: 
Multiple car parks are within a few minutes walk, including The Mall - which is reasonable at £1.20/2hrs, £1.80/3hrs, £2.40/4hrs - or at Victoria Street which priced at £0.40/1hr, £0.70/2hrs, £1.00/3hrs. Both have closing times, so check before you go.
Gallery
Photos submitted by: Ryan
Photos submitted by: RYN Admin
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, October 26, 2023
Time of Day: 
Weekday Lunch
Rating: 
1.38 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

terrible service
got told 5-7 working days to recieve £4.95 IN CASH.
dirty frozen yogurt cup
terrible hygiene
waste of money.
Ridiculous wait time

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, October 26, 2023
Time of Day: 
Weekday Lunch
Rating: 
1.38 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

terrible service
got told 5-7 working days to recieve £4.95 IN CASH.
dirty frozen yogurt cup
terrible hygiene
waste of money.
Ridiculous wait time

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, November 26, 2022
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We ordered our usual boneless platter and decided to try the seasonal shredded sprouts instead of the peas. Danni bought our food over and asked if we’d tried the Christmas gravy?
When we said we hadn’t she went away and came back with a jug full. I explained I am gluten intolerant and she even took the time to get the ingredients for me and I could have it.
The sprouts and gravy were wonderful.
Danni went above and beyond and took the time to chat to us.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, July 4, 2022
Time of Day: 
Weekday Dinner
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Ash And Isabel were very friendly and helpful as always

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, June 26, 2022
Time of Day: 
Weekend Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Zoe our server was absolutely lovely! Extremely polite and helpful. Fantastic ambassador for Nando’s!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Wednesday, February 16, 2022
Time of Day: 
Weekday Dinner
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Meal: Chicken Pitta with Piri Chips
Service: exceptional service

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, December 4, 2021
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Amazing staff, so friendly. Helped me with my confusing app. Really appreciate staff members time and effort.
Brilliant manager. The food is always lovely but the staff deserve a 10 star review.
Nothing too much trouble. We will definitely be back soon! Thanks again, Stephanie

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, May 16, 2019
Time of Day: 
Weekday Lunch
Rating: 
2.13 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Hi

Anonymous's picture
How Helpful?: 
Average: 1 (2 votes)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Monday, September 23, 2013
Time of Day: 
Weekday Dinner
Rating: 
2.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Butterfly dry. Food cold, service wasn't very good, quite clear that some people are new to a job full stop. Overall rubbish, busy confused and overpriced. Will never visit again, I give Nandos possibly a year then will shut down.

Marc RYN's picture
How Helpful?: 
Average: 5 (2 votes)
Author: 
Marc RYN
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, September 3, 2013
Time of Day: 
Weekday Lunch
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Rate Your Nando's was lucky enough to have a 6 person table on dry run day at this brand spanking new Nando's. We were warmly welcomed in by Gary who seated us directly below the stunning green lighting which greets you as you walk in.

Lisa Parkes's picture
How Helpful?: 
Average: 3 (1 vote)
Author: 
Lisa Parkes
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, September 3, 2013
Time of Day: 
Weekday Lunch
Rating: 
4.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Went on a dry-run day, food was amazing, chicken was beautiful & so was the coleslaw :) Very clean & tidy but expected as this is a new place, lets hope it's just as good when I book to return soon.

Ryan's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, September 3, 2013
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I was lucky enough to attend with Marc on a dry run day - and it certainly didn't disappoint!

This restaurant is located less than half a mile from Sutton Coldfield train station and is also very close to multiple car parks, such as at The Mall - which is reasonable at £1.20/2hrs, £1.80/3hrs, £2.40/4hrs - or at Victoria Street which is even cheaper at £0.40/1hr, £0.70/2hrs, £1.00/3hrs etc.