Epsom

Average Rating: 
3.66 / 5

Staff: 
Average: 4 (4 votes)
Speed: 
Average: 4 (3 votes)
Decoration: 
Average: 4.3 (3 votes)
Food: 
Average: 3.3 (3 votes)
40 The Oaks Square
KT19 8AS
01372 749774
Nearby: 
Parking: 
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Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, March 17, 2024
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

You need to tie your hair up while cooking they didn’t have their hair up!!! Putting fingers in the glass before giving to us. Hair all over the nifes and forks no wonder cause their hair isn’t tied up, open the ketchup to find old rice in it! DISGUSTING SORT IT OUT! I will not be back to this disgrace.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
Date of Last Visit: 
Thursday, October 19, 2023
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Why has the nandos closed? I

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, October 13, 2022
Time of Day: 
Weekday Dinner
Rating: 
2.38 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Food was lovely. Order no 10026 at 6.11pm. No welcome at the door, went to the counter, girl looked busy, she said to her male colleague, can you serve her, meaning me, or do this. I asked for my garlic bread and halloumi cheese to come as a starter. It came with my full meal. The girl with the long black hair, who delivered my meal had attitude, I asked for cutlery, she pointed to an area at the back of the restaurant. Basically saying 'get it yourself'. No working lock on toilet door.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, December 2, 2021
Time of Day: 
Weekday Dinner
Rating: 
2.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Ignored by team - gave feedback about cold and inedible food wasn't offered a replacement. Left feeling like we wasted a lot of hard earned money on a poor quality meal and no care was given. Team were standing around

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, June 12, 2019
Time of Day: 
Weekday Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I just had a great lunch at Nando's Epsom, i had a Fino Pitta, Chicken Thighs and a Halloumi side, and everything was delicious, also the service of Mayté was great, i'll definitely return .

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, August 2, 2018
Time of Day: 
Weekday Dinner
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Hi my name is Agatha,

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, August 25, 2017
Time of Day: 
Weekday Lunch
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

1/4 chicken and chips with Mash Patato.

Anonymous's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, December 25, 2016
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Friendly welcoming staff that were very attentive. Will certainly recommend! Much better than Sutton store. I had a sharer meal and was large enough for two and very tastie

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Thursday, January 28, 2016
Time of Day: 
Weekday Dinner
Rating: 
3.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great place to eat and staff in the restaurant is so helpful and friendly. We've had a good time and dinner.

qprvicky's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
qprvicky
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, January 17, 2016
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Went to Epsom Nandos before attending a comedy show at the Playhouse. I don't know who designed the decor for this Nandos but there is a lot of bright yellow - it somewhat offends my eyes. Thankfully I was seated without too much bright yellow in my eyeline. It's a nice enough Nandos, although the tables can feel a bit squished in in places. After ordering the food was on my table before I had a chance to get back from the toilet with my food.

Elliott's picture
How Helpful?: 
No votes yet
Author: 
Elliott
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Sunday, December 20, 2015
Time of Day: 
Weekend Lunch
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

A short walk from Epsom station and you reach this Nando's. Arriving, it is on the ground floor of a three storey building. I entered, and was greeted after a short pause and advised of a 10 minute wait for a table. Not a problem, as it was very busy (Sunday winner winner chicken dinners!). Eventually I was shown to Table 18 and 19, which is two tables pushed together in a corner. I would hate to sit here with another party on the other table as there is just no room.

Gerry Louis's picture
How Helpful?: 
No votes yet
Author: 
Gerry Louis
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Sunday, December 20, 2015
Time of Day: 
Weekend Lunch
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

First Nando's of the day is less than five min walk from Epsom overground, you can see the branch as you pull into the station. The place was packed and there was a ten minute wait for a table in this small branch with only two rows of seating, booths down the middle for groups and tables round the edges for twos or fours.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, August 29, 2015
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Could be made bigger

qprvicky's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
qprvicky
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Sunday, March 29, 2015
Time of Day: 
Weekend Lunch
Rating: 
2.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had my usual - chicken pitta, medium, pineapple, no pittamix and chips with perinaise. The restaurant was full and there was a queue when we got there. We were asked if we minded joining a larger table with another couple of people, which was fine. Not ideal, but it meant we didn't have to wait as long.

Marc RYN's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Marc RYN
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Sunday, September 14, 2014
Time of Day: 
Weekend Lunch
Rating: 
4.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This Nandventure was inspired by a conveniently timed flight back to Gatwick on a Sunday meaning there were numerous options for a previously unvisited Nando's on the drive home.

Previous reviews suggested this Nando's needed a refurb and that is what it has had! It is very funky inside albeit quite small. Lots of sharp yellows and blacks line the walls and some comfortable booths down the middle would be the ideal seating arrangement for a small group.

Natalie Boggett's picture
How Helpful?: 
No votes yet
Author: 
Natalie Boggett
Number of Visits: 
10-50
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Saturday, July 12, 2014
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

wing roulette plus a shared chicken! Amazing stuff!

LawVS's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
LawVS
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, November 19, 2012
Time of Day: 
Weekday Dinner
Rating: 
3.38 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Since me and my girlfriend weren't far away from the area, we decided to venture forth into the Epsom branch of Nando's.

Parking for this restaurant is quite easy as there are a number of small areas dotted around the town so you can pick and choose depending on what activities you choose to partake in before you go...or if feasting on chicken is your ONLY prerogative!

Pompey Ranger's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Pompey Ranger
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Friday, October 14, 2011
Time of Day: 
Weekday Lunch
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

It was a sunny lunchtime after dropping people off at Gatwick I decided to head over to epsom to check out the nandos. Was lucky enough (and willing to gamble on time) to get one of the 30 minutes free spots on the main road through the rail bridge. There is a NCP car park imediately by the nandos or is close to train station and town centre. Good apearances from outside. Bit of a queue when entered but was seated within a couple of minutes by a very freindly staff member.

Damien's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Damien
Number of Visits: 
This was my first visit
Date of Last Visit: 
Friday, April 22, 2011
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The small restaurant is situated just a couple of minutes walk from the train station and high street, and early on the bank holiday afternoon of my visit, was pretty quiet.

There were a few mums with babies, and a few small groups, clearly mostly people taking a break from shopping.

We were welcomed politely by multiple members of staff, and shown a table near the service area.

Ryan's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, April 19, 2011
Time of Day: 
Weekday Dinner
Rating: 
2.25 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Was working in West Ewell, so decided to stop off at this Nando's before heading back to Brum. Overall... a little disappointing.

Archive's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Archive
Number of Visits: 
5-10
Date of Last Visit: 
Friday, February 18, 2011
Rating: 
3.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Chicken is amazing as it is at all Nandos restaurants! Always seem to give a lot less chips than any other Nandos I have visited though.. Definitely would rate this restaurant top marks if they wasn't so tight on the chips!