Glasshouse Street

Average Rating: 
3.60 / 5

Staff: 
Average: 2.3 (4 votes)
Speed: 
Average: 3 (4 votes)
Decoration: 
Average: 3.7 (3 votes)
Food: 
Average: 4.3 (4 votes)
46 Glasshouse Street
London
W1B 5DR
020 7287 8442
Halal: 
No
Nearby: 
A few minutes walk from Piccadilly Circus tube stop and 5-10 minutes walk from Oxford Street tube.
Parking: 
N/A.
Photos submitted by: Ryan
Photos submitted by: RYN Admin
Photos submitted by: Pompey Ranger
Photos submitted by: RYN Admin
Full Reviews:
Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Friday, January 6, 2023
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
1.75 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

-

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Empty
Date of Last Visit: 
Monday, November 7, 2022
Time of Day: 
Weekday Dinner
Rating: 
2.5 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Service was horrible. Staff were more focused on their phones and to joke around with each other. We had to wait 30 minutes outside only to find the place empty inside. Waiter argued with the person who sent us downstairs to state that he should not have. We also had to ask for the bottomless glasses 10 minutes after we ordered them. Rude and impolite staff.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Saturday, January 2, 2021
Time of Day: 
Weekday Lunch
Rating: 
2.75 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Nando's implies they make things to order. I want skin removed from my chicken. Other Nando's do this, they wont. Regardless of time of day - tried at lunch and in evening. Just get a NO. Service is unfriendly. Won't do simple things you require. Only Nando's I ever really disliked. Went few times always an awful experience. Won't care if they are gone post pandemic.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
Date of Last Visit: 
Friday, January 12, 2018
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

My dad and I ate half medium chicken with regular peri-salted chips and side salad and drank two bottles of rubro lemon and rubro berry. The food is very delicious and fresh. We got there from National Gallery. The nearest tube station is Piccadilly Circus.

Matt Sudol's picture
How Helpful?: 
Average: 3 (2 votes)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, December 20, 2015
Time of Day: 
Weekend Lunch
Rating: 
3.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

On the Sunday of the last weekend before Christmas what better way to break up the Christmas shopping on Oxford street and Regent Street than with a cheeky Nando's.

jackie molyneux's picture
How Helpful?: 
Average: 5 (1 vote)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, October 5, 2015
Time of Day: 
Weekday Dinner
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This branch is easily accessible by public transport, as lots of buses pass through Piccadilly Circus. And it’s also well served by the tube.
It’s a typical central London branch so a small eating space at street level & a much larger tardis-like area underground.

Gerry Louis's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, October 5, 2015
Time of Day: 
Weekday Dinner
Rating: 
4.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

First time doing here for dinner, the service was great from all staff. Less than five minute walk from Piccadilly Circus tube station, east side Regent street exit.

Elliott's picture
How Helpful?: 
Average: 5 (3 votes)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, October 5, 2015
Time of Day: 
Weekday Dinner
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Reviewer Dinner number 25, and Glasshouse Street was the location - an outlet I have visited twice before.

The staff here were simply superb. Very friendly and couldn't do enough for you. There's a tendency at reviewer events for everyone to be on their best behaviour - however on previous visits I have experienced the same high standards of staff!

SVC's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Monday, October 5, 2015
Time of Day: 
Weekday Dinner
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had a fabulous time at another reviewer dinner. The conversation was sparkling, the quiz left me quizzical and my food was so hot I considered putting my face under the frozen yoghurt machine. Luckily I managed to restrain myself. It was a cracker and an absolute scorcher. Well done, James and Marc. As usual, the dinner was a triumph. Hope to see everyone soon.

qprvicky's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Monday, October 5, 2015
Time of Day: 
Weekday Dinner
Rating: 
4.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

RYNXXV at Glasshouse Street was a great event. You enter the restaurant at street level and then go down a spiral staircase. I arrived and some tables had been reserved for our group. We already had glasses put out for us so we could get a drink straight away and for free which I thought was a nice touch.

Davi Xal's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Monday, October 5, 2015
Time of Day: 
Weekday Dinner
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Fantastic frango burguer at Nando's Glasshouse street.

Steven Castellino's picture
How Helpful?: 
No votes yet
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Monday, October 5, 2015
Time of Day: 
Weekday Dinner
Rating: 
4.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Reviewer Dinner number 25, and Glasshouse Street was the location, I think it was my first visit to this Nando's. The staff were very helpful as usual. Free sides were great too - Thanks Marc and James, put on a good spread.

Food came relatively quickly from what I remember and was great! Lots of peri peri! The quiz was good too! Would definitely return again if I was in the area.

Elliott's picture
How Helpful?: 
Average: 5 (3 votes)
Author: 
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, May 5, 2015
Time of Day: 
Weekday Lunch
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Killing time before the train back to the North, it was decided to visit Nandos, and one that has been visited before, Glasshouse Street, was the selected venue.

Gerry Louis's picture
How Helpful?: 
Average: 5 (2 votes)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, November 14, 2014
Time of Day: 
Weekday Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Flawless!!!!
If the food was one minute earlier then this would. Have got a 5 out of 5.
The food was perfect, the service of the staff was extraordinary and this branch is well kept.
Good thing I got there just before the workers turned up for lunch.
Also noticed a strange portrait of Michael Jackson in the branch whiquite interesting and the music was awesome!
Easy to find, well mannered staff and yeah the food was great!

Blaynos's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Friday, October 10, 2014
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
1.88 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Nando's Glasshouse Street is just off Regent Street towards the Piccadilly Circus end. This is another London restaurant which is primarily at basement-level, with just a friendly Nandoca at street level to welcome you in. A short wait for a table, which is to be expected on a Friday night, and we headed downstairs where it all turned a bit sour...

Kiran Robert John Thomson's picture
How Helpful?: 
No votes yet
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Sunday, October 5, 2014
Time of Day: 
Mid-afternoon or late evening
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great little place hidden away. when the order was being taken, the women help me make it cheaper by putting sides with other meals. worked out well, taking my partner out for £13. Toilets were clean as expected and the overall places was lovely and well presented. As you walking it the is an upstairs part which you wait for a table and then the whole downstairs is a different world.

cmunday89's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, July 29, 2014
Time of Day: 
Weekday Lunch
Rating: 
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Fairly Busy and around a 10 minute wait for a table. Service when ordering was good and took no time at all. I work fairly close to this nandos and often use this to take food away. Whenever we have made large orders (£100 worth!) we have never had a situation where food has been missing and its always been ordered and collected in good time. For a Nandos which is based near Oxford Circus and can get very busy, it is run very well. Keep it up!

Ryan's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, April 18, 2014
Time of Day: 
Weekday Lunch
Rating: 
3.38 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Had just been to see the Bond In Motion exhibition in Covent Garden, so felt like a proper nerd and decided to take it down a nerdy notch by judging some chicken... at least that's how I interpreted it...

Pompey Ranger's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, August 8, 2013
Time of Day: 
Weekday Dinner
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This store in central London is surrounded by busy pubs and the store front is of a single shop which hides its larger interior a bit like a Tardis. There were a few seats and tables on the pavement outside but being that this isn't France and I'm not a hobo i headed straight inside where you arrive in a little lobby with stairs descending and a greeter to welcome you (though he seemed most interested in chatting to his friend) and a back wall full of impressive artwork.

Christopher Poole's picture
How Helpful?: 
No votes yet
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Thursday, April 25, 2013
Time of Day: 
Weekday Dinner
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

1/4 Chicken extra hot leg FREE
Chicken Pitta hot
Cheese
Pineapple
PERi Chips
Rubro Lemon
BONUS 1/4 Chicken extra hot breast FREE
£10.90

Anonymous's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Thursday, April 11, 2013
Time of Day: 
Weekday Lunch
Rating: 
4.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The food was excellent and the sauce added great flavor. Restaurant is very clean and well decorated but it is small and I think the space could have been used a bit better. Squeeze in a few more tables and it still would have felt roomy and comfortable. I would image the wait would be quite long during peak times as the restaurant is in a very busy area.

Adam9154's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Friday, December 9, 2011
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I decided to go to this branch because it’s half way between me and my girlfriend and so close to Piccadilly circus, I usually try to avoid going on Friday nights because I know it’s bound to be really busy… and this was no exception..

Chris C's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2 - 5
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, September 7, 2011
Time of Day: 
Weekday Lunch
Rating: 
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

After a long, hard morning of trawling around London (and A&F across the street) on a nice Capital city mini-break; a Nando's was well and truly needed to refuel the batteries- especially before I was (unfortunately) dragged around the infamous Topshop on Oxford Street (which is a 3/4 minute walk away)

Pleasantly surprised by the fact that the two of us could be seated immediately at 1 30 in the afternoon, we were taken to our seats which were tightly spaced downstairs.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Wednesday, September 22, 2010
Time of Day: 
Weekday Dinner
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Yet again Nando's has left me in awe. Although there was a wait for the table, Nando's compensated for that with perfectly cooked and marinated chicken served by very welcoming staff. This particular branch set us up nicely for the evening we had ahead of us, it's nestled amongst many great bars so it made for a perfect night out.

Marc RYN's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, August 2, 2009
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.38 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

An intriguing spiral staircase as you enter! In the vicinity you have a pub next door called the Leicester Arms and if shopping is your thing, Regent Street is round the corner!