St Pauls - One New Change

Average Rating:

3.64 / 5

Staff:

Speed:

Decoration:

Food:

Upper Cheapside Passage

EC2V 6AG

020 72480651

Halal:

Nearby:

Mansion House and St. Paul's tube stops are both a 5-10 minute walk away.

Parking:

N/A

Gallery

Photos submitted by: Ryan

Photos submitted by: Pompey Ranger

Full Reviews:

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Wednesday, June 7, 2023

Time of Day:

Weekday Dinner

Rating:

4.75 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

My experience was vey good and lovely specially Ahsan .
His behaviour with my family was very good, highly appreciated.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Tuesday, April 4, 2023

Time of Day:

Weekday Dinner

Rating:

4.88 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Amazing customer service.
Served by Ahsan

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Wednesday, December 28, 2022

Time of Day:

Weekday Lunch

Rating:

4.25 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Really polite and welcome staff, wanted to make sure we were all ok and gave everything we needed. Was a quick lunch before a family theatre trip, but everything delivered quickly and smoothly, and yummy yummy as usual!

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Wednesday, December 28, 2022

Time of Day:

Weekday Lunch

Rating:

4.25 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Really polite and welcoming staff, wanted to make sure we were all ok and had everything we needed. Was a quick lunch before a family theatre trip, but everything delivered quickly and smoothly, and yummy yummy as usual!

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

2-5

How Busy?:

Almost Full

Date of Last Visit:

Tuesday, May 7, 2019

Time of Day:

Weekday Dinner

Rating:

5 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Very nice and friendly staff.

How Helpful?:

Author:

Blaynos

Number of Visits:

5-10

How Busy?:

25+ minute wait - come on Nando's!

Date of Last Visit:

Friday, January 13, 2017

Time of Day:

Weekday Lunch

Rating:

2.13 / 5

Friendliness of Staff:

2 (Quite rude, ignored me as they walked past)

Speed of Service:

1 (>25 mins - Asked repeatedly. I need my Nando's)

Quality of Food:

2.5 (Average but needs more peri spice)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Located a few minutes away from my office in One New Change, this would be a heavily used branch if not for the constant queues (no surprise given its location in the heart of copious offices). There's never been an occasion when we've not had to wait 15+ mins for a table on a Friday or under 20 minutes for food. This particular visit, however, was certainly the nadir.

How Helpful?:

Author:

Keyte27

Number of Visits:

This was my first visit

How Busy?:

Almost Full

Date of Last Visit:

Friday, August 5, 2016

Time of Day:

Weekday Lunch

Rating:

2.5 / 5

Friendliness of Staff:

1 (Rude. Where is the Nando's spirit?)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

2 (Quite disappointing - seems rushed, may have some parts burnt)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

My first butterfly burger. Very dry to the point I just couldn't finish. This was my first nandos in while. Complained about a waitress (Agnew or something like. That was her name) to another waitress and she just walked away shrugging her shoulders. Is this customer service?

How Helpful?:

Author:

Gerry Louis

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Sunday, November 30, 2014

Time of Day:

Mid-afternoon or late evening

Rating:

3.25 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

2 (15 - 25 mins - Where's the food? Might have asked a staff member)

Quality of Food:

4 (Above average - noticeably tastier than normal)

Decoration & Cleanliness:

2 (An old Nando's, needs some investment)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Another weekend another new Nando's! Was originally going to Mile End but I have the map for St Paul's so went there instead. Plus it was closer from Ealing Broadway!

Easy enough to find, it's a five min walk from St Paul's underground station and up one flight of stairs in the New Change. Surrounded by other restaurants there's no point in going to, Nando's is round the side past Byron and pizza express.

How Helpful?:

Author:

adam_gould

Number of Visits:

5-10

How Busy?:

Half Full

Date of Last Visit:

Wednesday, November 26, 2014

Time of Day:

Weekday Dinner

Rating:

3.75 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

4 (Above average - noticeably tastier than normal)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

The food was very good, it came quickly. We ordered a bottle of wine which wasn't great but you don't go to Nando's for wine, do you? One black mark was that we got a meal platter, but instead of it coming with 2 large sides, it came with 2 regular sides. The horror. Overall it was an enjoyable meal and we left the venue nourished.

How Helpful?:

Author:

Serub15

Number of Visits:

This was my first visit

How Busy?:

Almost Full

Date of Last Visit:

Thursday, September 11, 2014

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

4 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

4 (Above average - noticeably tastier than normal)

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Nice restaurant, good food, service not great. Would go back

How Helpful?:

Author:

Blaynos

Number of Visits:

This was my first visit

How Busy?:

Almost Full

Date of Last Visit:

Tuesday, April 15, 2014

Time of Day:

Weekday Lunch

Rating:

2.88 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

2 (15 - 25 mins - Where's the food? Might have asked a staff member)

Quality of Food:

3.5 (Average but with lots of peri-spice)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Not the best Nando's experience I've ever had. Granted, I went during the lunch rush in the heart of the City - but even taking that into account, it was somewhat mediocre. It's not the easiest branch to find; it's in what looks like a new shopping/restaurant complex but almost hidden away. It doesn't appear to be clearly signposted as we went the wrong way - as did the couple in front of us - when looking for it upon reaching the first floor.

How Helpful?:

Author:

Ryan

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Saturday, March 8, 2014

Time of Day:

Weekend Lunch

Rating:

2.63 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

1.5 (Very disappointing - cold, flavourless, burnt)

Decoration & Cleanliness:

2 (An old Nando's, needs some investment)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

This was my third Nando's in an extended lunch period, so I was starting to get a bit full, hence why I had half a chicken and garlic bread... :-)

How Helpful?:

Author:

tafek

Number of Visits:

5-10

How Busy?:

10 - 25 minute wait

Date of Last Visit:

Monday, August 19, 2013

Time of Day:

Weekday Lunch

Rating:

3.25 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

3 (Average - just as you would expect)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

After having been to this Several times, both on weekdays and weekends, I strongly suggest that if you are looking for a fully enjoyable nandos experience, you visit during weekends or evenings.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

Half Full

Date of Last Visit:

Wednesday, July 24, 2013

Time of Day:

Weekday Lunch

Rating:

3 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

3 (Average - just as you would expect)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

This is a well placed Nando's as there is lots to do around and about the one new change centre. Nando's is OK. But, i've had better experiences at other nandos.

How Helpful?:

Author:

Laura

Number of Visits:

This was my first visit

How Busy?:

Half Full

Date of Last Visit:

Wednesday, July 24, 2013

Time of Day:

Weekday Lunch

Rating:

3 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

3 (Average - just as you would expect)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Good location. Service was fine. It was a pleasant meal. Took someone who had never been to Nando's before, and they enjoyed it.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

2-5

How Busy?:

A few tables occupied

Date of Last Visit:

Monday, June 3, 2013

Time of Day:

Weekend Lunch

Rating:

4.63 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Location is not that good as it's not very noticeable as it's inside a shopping centre

How Helpful?:

Author:

Mark_Rose

Number of Visits:

2-5

How Busy?:

A few tables occupied

Date of Last Visit:

Wednesday, April 10, 2013

Time of Day:

Weekday Dinner

Rating:

3.5 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

4 (Above average - noticeably tastier than normal)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Decent food, good location as it's close to where I work which makes for a convenient evening meal. No complaints.

How Helpful?:

Author:

Christopher Poole

Number of Visits:

This was my first visit

How Busy?:

Almost Full

Date of Last Visit:

Tuesday, March 5, 2013

Time of Day:

Weekday Dinner

Rating:

4 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

4 (Above average - noticeably tastier than normal)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

@NandosUK #NewChange #nandoschallenge w/ Lauren England @e_davidson1
Chicken pitta extra hot
1/4 chicken extra hot leg
Cheese
Pineapple
Soft drink
£11.25

How Helpful?:

Author:

Pompey Ranger

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Monday, September 24, 2012

Time of Day:

Mid-afternoon or late evening

Rating:

3.25 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

2 (Quite disappointing - seems rushed, may have some parts burnt)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

This Nandos is in the Heart of the city and just behind St Paul's Cathedral in a swanky new looking upmarket shopping complex. It benefits from being so close to the Mansion house tube station and good bus links though I think due to its inner city location parking would be some what of an issue. The store is on the 1st floor and gets your attention from the outside, something it fails to do from the inside.

How Helpful?:

Author:

Trish-the-Dish

Number of Visits:

This was my first visit

How Busy?:

10 - 25 minute wait

Date of Last Visit:

Tuesday, August 21, 2012

Time of Day:

Weekday Lunch

Rating:

4.38 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Lunchtime in the city is always going to be heaving but Nandos New Change still has a relatively relaxed atmosphere that belies the frantic pulse you can feel from the kitchen. It took about 20 minutes to get to the till so I could place my order. But the girl on the door recognised a veteran Nandette and brought back my table number so i didn't have to leave the queue. Super service!

How Helpful?:

Author:

tafek

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Wednesday, June 20, 2012

Time of Day:

Weekday Dinner

Rating:

3.5 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

3 (Average - just as you would expect)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Started off being fairly empty, but as the evening went on it became busier. I thought this would affect the quality of service but it didn't, apart from on one occasion where all the staff were occupied arranging a table for a larger group. The decor is interesting but might give you a bit of a headache. Enjoy

How Helpful?:

Author:

Marc RYN

How Busy?:

A few tables occupied

Date of Last Visit:

Tuesday, June 12, 2012

Time of Day:

Weekday Dinner

Rating:

3.63 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

3.5 (Average but with lots of peri-spice)

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

The chairs are a violent shade of orange which is rather refreshing once you get used to it!

How Helpful?:

Author:

James RYN

Number of Visits:

This was my first visit

Date of Last Visit:

Saturday, January 29, 2011

Rating:

3.38 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

2.5 (Average but needs more peri spice)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Barely 12 weeks old and right in the brand new One New Change shopping centre, this Nando's was a mainly average affair. The decoration isn't quite up to the standard of some of the other new Nando's branches I have recently been to (Bentley Bridge, Neasdon), and there was none of the famous Nando's artwork to speak of. Table layout was efficient and there were some nice boothes in the back area.

Search form

You are here

St Pauls - One New Change