Swiss Cottage - O2 Centre

Great chicken! really love the layout of this Nandos

Wooo

When I arrived, there was no wait for a table and we were seated immediately. However, when I went to order, there were 18 people in front of me in the queue (picture attached). There were four tills, but only one of them was open. I asked a waitress why more people weren’t serving, but she walked straight past me! When I eventually got served, I was told there would be a ten minute wait for my food. This was at 13.34. I went to get cutlery only to find there wasn’t any.

Great Nando's experience. The waitress looked up as we arrived, smiled and said "your usual table is free - sit down and I'll bring a high chair for your daughter." Within a few minutes, my daughter saw her Nandino's Chicken Burger was ready. Unfortunately they hadn't brought it to the table because my Double Chicken Wrap wasn't ready. Because she'd seen it, she started crying. The manager saw this and immediately brought it to her. He then apologised for not bringing mine at the same time.

I Had Thigh Burger with Peri chips and corn. Fresh hot food and quick service. Lovely staff and friendly

RYN21 was held at the extremely well located (for me) Finchley Road O2 Centre. Not my first time to this branch (just checked, and I've done the whole nearest station etc. before)... Initially thought I might not make it to the meal as I picked up a headache at work due to the office turning into a greenhouse with all its windows and a broken air-con system (talk about first world problems).

I travelled to my first ever RYN's reviewers dinner via train getting off at West Hampstead Thameslink station and then walking the short distance from there to the O2 Centre (10 mins on foot). To get from the station to the Nandos I walked through the O2's centre main outdoor car park and I can report that the were plenty of parking spaces available, priced reasonably at £3 for 2 hours which should be long enough to enjoy a Nandos meal.

The staff at this Nandos made us feel very welcome, providing free starters shortly after we arrived. The service was prompt and polite and the food was to a high standard. I would definitely recommend this Nandos to someone looking for somewhere to eat in Swiss Cottage and hope to return again in the future.

Ordered two chicken burgers, was shocked as the burgers were not very big and the portion of the French fries was even worse.

I hate to give a bad review - but this is the SECOND time I've been to that nandos and the frozen yogurt machine has just "stopped working" even though I have told the staff and management and waited 10-15 minutes for it to be looked at. £3 for frozen yogurt and money down the drain. I was lucky to get one "very small" portion.

Great service. Food arrived very quickly.

Tables a bit too close together which meant people constantly bumping in to each other.

Consistently a good nando's, though

The staff were friendly, I got seated straight away. The only complaint I could make is that for some reason they only brought half of my food out. I would have preferred to wait til everything was ready before being served. By the time I did get the sweet mash, it wasn't served as a fino side, so the portion was quite small. Maybe it was because they were so full?

Mediterranean salad with chicken hot
Soft drink
£10.25

As always with this branch there wasn't a wait for a table and the food came quickly. But the staff were awful. They got my order wrong (brought a mixed salad instead of the Mediterranean salad with chicken which I ordered) Victoria refused to accept she'd brought us the wrong food - and when I showed her the bill she walked away and changed it without saying a word. The portions in this branch are getting smaller each time I come. The frozen yoghurt machine was broken too.

I was amazed - we went at about 4pm....it's the only time I've ever been to this branch without having to queue. It got better - I found an old Nando's card, fully stamped, but about six months out of date. I presented it when I ordered, and they accepted it and gave me a free whole chicken!

I hadn’t had Nando’s in a month and a half as I’ve been living in France and was very much looking forward to a pleasant Monday evening visit at Finchley Road o2 Centre Nando’s during a long weekend back home. The visit started well as we were seated straight away (this branch gets notoriously busy on the weekend but this was a Monday) and we were also seated at the supposed best table in the house: the barrel!

Swiss Cottage Nando's offers the best and the worst in terms of seating. If you're stuck near the entrance, you are likely to have to squeeze between tables to get to your seat which is rather unpleasant. If you're lucky enough to sit at the back, you may be in a luxurious booth or on a more secluded table, timing of arrival is everything!

Because of some fault with the water, I was unable to visit the West Hampstead branch of Nando's with some of my friends. Instead, we were directed by the man locking up to go to the O2 Centre Nando's and say that we had come from West Hampstead so that we could get free drinks. So armed with this, we walked the ten minute walk to the O2 Centre.