Enfield - Retail Park

Was my first time at the retail park Nandos where I was introduced by the host who sat me down at a table within a 10minute period. I was then served by Kaiten at the till who was very friendly and patient whilst I chose my meal; he explained the full platter and all the different sides with it. He then checked upon me and my family to see if everything was okay and offered me desserts at the end.

Food was a 20 min wait, which would have never arrived if i didnt chase it up, turned out the food order never went through. The manager on this day was rude and had too much attitude which wasnt pleasant. There was rubbish on the floors and plenty of miss handling with cross contamination from one girl being on tills then grabing and serving a platez

I had sunset burger with a side of Peri chips. The burger looked like a mess, my blind grandma could put it better together. Very sloppy job. That tiny piece of lettuce have seen better days. And that bun. A piece of stale bread. Had to ditch it after one bite. Also had two butterfly chicken breasts. Seems over the years the chickens have shrunk. And it was 16.50! Still don't understand what have I paid for. Overall very disappointing.

This experience at Nando’s was truly amazing and I felt Reenal the staff member providing an extremely professional and warm service made the visit the best so far. A huge thank you to him, he truly is an asset to his brilliant team.

One of the employees called JADE was so so helpful and super kind. She helped us with our order, and the best way to get it for the best price. She spoke very politely to customers, and was very happy to obtain customer needs when ever needed.

Zee served me at the till served and I forgot my card and money at home and she paid for my meal that was very kind of her and I thank her very much because she did not have to do that you've got some very nice people working for you..........Sharon thanks you very much

Been to this Nando’s many times, can honestly say I’ve never had a bad one here! Very friendly staff, easy to get to and park.

I just noticed that the food is getting smaller in portion whilst the prices are getting dearer. Imagine the regular rice is just 2tbsp. I ate it in 2 mouthsful, gone in a snap. The containers are getting smaller indeed. The chicken also is a small portion. Everything is served like kids meal. I paid £26.00, i feel is too much considering my family & i (family of 3)didnt feel we were full. The only that hasnt change is the size of the refillable glass. Quite dissappointed all in all.

Parking is amazing brilliantly accessible.
Very very friends staff. I Come to this store often because it is so easy to park.
Staff are polite, every time I come I see the same staff and they always make an effort to greet me like jashay. Very friendly and can see he enjoys being around customers.
Thanks nandos you never disappoint !!

The guy who served me Christopher made a world of a difference extremely impressive.
Christopher made an example of a fantastic and emasculated service, more staff like that would make the world of a difference. Congratulations

Best service ever by Christian & Marsella

Stop burning chicken wings!!

Where's the Haloumi at!?

So my third Nando's of the week was at the Enfield - retail park. It is quite a difficult Nando's to get to other than driving. But as we all drove it was quite easy to get to. There was a bus stop across the road but I would definitely recommend driving. As it was in a retail park there was plenty of car parking space. The car park was pretty empty as most of the stores in the retail park were closed.

Amazing service by Rochelle, great asset to enfield nandos team.

I came to this Nandos with my partner on Thursday and it was quite busy for a Thursday evening, staff were so polite and took there time in seating us and then taking my order. I quickly realised there wasnt many till staff as a young blonde girl (think she said her name was Michelle )came from the kitchen area to take my order and apologised straight away for the long wait. She was so polite and understanding that it was our first time.

I ate a mediterranean salad with all the extras its was amazing but only thing was the avacardo was rotten but that was no problam told a memeber of staff and they changed it for me , I love nandos but disappointly this resturant is to small so much people so long you have to wait, Theres a subway next door now lets face is no1s going to go there when nandos is next door. So i say demolish it !!!!! And make nandos big .

Visited Saturday Evening as it a newly opened Nandos. it would do with a skill mix of experienced staff from other stores..It was chaos they were free tables but the allocation took edges. As we could see those were doing grills it appears they didn't have clear leadership. the working area was clumsy. No clear que of those who wanted to place their order. Management needs sorting out.

*Dry run day review*

A new Nando's in Enfield can only be a good thing, what with crazy demand at the Enfield Town restaurant most nights of the week. This one is slightly more awkward to get to, with a car almost definitely required, though parking is significantly easier, with abundant free spaces located in the retail park.